[Resolved]  Eureka Forbes — reviva reverse ro product

Address:

C-309 Rainbow Vistas Phase 1, Green Hills Road, Hyderabad, Andhra Pradesh, 500018

There amc is not clear to them itself.
I have reviva reverse ro system which i am using since quite long and renewing amc from last 4-5 years.

This is first time i heard that my outer filter (I did not purchase from outside and comes with the system only) is not cover under amc. It never happened in past 4-5 years but this time they are saying different story. Even i did not see this statement in their amc document as well.

I confirmed with my old ro technician and he said pipes does not cover under amc but connectors cover under amc. But new technician first ask me to charge 300 for 2 mt pipe and 2 connector but later he took 200 rs.

When i confirm the charges with my old technician, he said total cost should not be more than 100 or 150 so i think they have cheated me.

Now one more story they said outer filter cap does not cover under amc but my old technician had changed the cap under amc only sometime back.

There are lot of locha in their amc and statements... Now i cannot believe anyone and will stop renewing my amc from new year.