[Resolved] Eureka Forbes — rin service provides duplicate parts

jyoti chhaya

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380061

I have invisipure ro with pressure tank model...3 yrs completed.. After 1 st year free service when parts changed i asked the technician it’s duplicate... That time they told me company provide us only this parts which are duplicate parts... Then after i purchase 2 yrs contact...in this contract they replace the duplicate parts... How can i trust on company when they provide duplicate parts... Pls solve this issue..

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Dec 27, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Eureka Forbes Customer Care's response Dear Jyoti,

I assure you to get this checked on priority. Please share your registered contact number & customer ID here, my team will definitely get in touch with you.

Regards,
Shiraz

Verified Support

Nov 15, 2019

Eureka Forbes Customer Care's response Dear Jyoti,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Shiraz

Verified Support

Nov 25, 2019

Eureka Forbes Customer Care's response Dear Jyoti,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Shiraz

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Comments

jyoti chhaya

from Ahmedabad, Gujarat

Jyoti chhaya
Customer Id-[protected]
Registered No-[protected]

Eureka Forbes Customer Care's response, Nov 19, 2019

Verified Support

Dear Jyoti,

I have asked my team from Ahmedabad to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Shiraz