[Resolved]  Eureka Forbes — ro reviva

Address:New Delhi, Delhi

For last 5 days my ro system of eureka forbes is not working. It is 4 days that i have complained for it. But after 4 days and that too after repeat complaint somebody comes without any information to me that he is coming at that time and when asked to wait for 10 minutes as there was nobody at home, the person left saying that he can't wait. How can a working couple be at home waiting for a technician for 4 days without going to work. If he cannot wait he should inform about the time when he is coming so that we can be available at home or else he should wait for at least 10 minutes.
Extremely disappointing service of eureka forbes in delhi. They claim that all complaints are resolved within 24 -48 hours. Rubbish. Most hopeless service.
The local delhi agency of eureka forbes with which we have done amc for 2 years has kept his phone switched off.
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Dec 31, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Eureka Forbes Customer Care's response
Dear Raj,

I will require your registered contact number/customer ID to assist you further with this. Please share the same so that I can escalate your concern to my team.

Regards,
Anita
Verified Support
Nov 21, 2017
Eureka Forbes Customer Care's response
Dear Raj,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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