Eureka Forbes — RO water purifier Aquaguard Geneus

Address:

Flat No D - 804, Amrapali Sapphire,, Sector - 45.

I used to be huge fan of Eureka Forbes, but now situation has been changed because of your company pathetic after sale service. I have logged a complaint with your CC since 13th May 21 and since not resolved logged a fresh complaint on 21st May21. I paid AMC amount of Rs.11450/- on 17th May 21 having promises of immediate action. Problem statement and required details are given below……….
• Last 5 weeks your customer care is only forwarding my concern to concern department.
• We are purchasing water bottle every day even though I purchased your product costing 22K plus and paid 11K plus AMC. Seems wonderful.
• Response from your CC manager Mr. Mukesk diwekar ([protected]) was worst. He is good for nothing.
• I want to know latest by when I will get my RO repaired, or return my AMC money, I will go for a new RO and will through your RO in the dustbin as no use for me with great learning from Eureka Forbs.
• AMC was done on 17th May 21 and till no action, why not my AMC date revised with fault rectification date.

Complaint Details:
Dated 13th May-21 Complain No. [protected], Request No. [protected]

AMC Payment Detail:
Contract No. [protected]