[Resolved] Eureka Forbes — RO water purifler DR.AG MANGNA HD RO not working

gundegowni

from Bhongir, Telangana

Address:	Hyderabad, Andhra Pradesh, 500060
Website:	www.eurekaforbes.com/Product/Service-Request

Hi,
We brought DR.AG MANGNA HD RO 6 months back . Suddenly water supply is getting stop, from last two months we have complaint 4 times . Before buying brought dealer told its good for salt and soft water . Now they tellings its good for only salt water thats the reason its not working properly. We asked repair engineer what to do he answer was worst he was telling whenever not working raise a complanit we will come and do . We need permanent solution for this . for every 15 days we can raise a complaint . SR no :[protected]
model -SG NECD0295 . Name :bala goud number :[protected] .We want to replacment .

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Nov 30, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Oct 16, 2016

Updated by gundegowni Hi,
We brought DR.AG MANGNA HD RO 6 months back . Suddenly water supply is getting stop, from last two months we have complaint 4 times . Before buying dealer told its good for salt and soft water . Now they tellings its good for only salt water thats the reason its not working properly. We asked repair engineer what to do he answer was worst he was telling whenever not working raise a complanit we will come and do . We need permanent solution for this . for every 15 days we can raise a complaint . SR no :[protected]
model -SG NECD0295 . Name :bala goud number :[protected] .We want to replacment .

Verified Support

Oct 17, 2016

Eureka Forbes Customer Care's response Hi Bala,

I have made a note of your concern. My team at Hyderabad will connect with you soon to resolve your issue.

Regards,
Leena

Verified Support

Oct 28, 2016

Eureka Forbes Customer Care's response Hi Bala,

We have received feedback from our service team that your issue has been resolved.

Regards,
Leena