Eureka Forbes — Robo Lvac not working under warranty

I have at least sent 5-6 email to the customer care of eureka forbes
regarding the service complaint of my Robo Lvac. Only once a technician
visited and assured that my Robo will be replaced as it is not working and
it is under warranty. But later he refused to pick up my phone. Eureka
Forbe customer care always provides me a new reference number and assure
that a technician will visit and my Robo Lvac will be serviced but no one
has visited except the first in last 50 days but interestingly Eureka
Forbes does the same thing, provides me a new reference no and assures that
a technician will visit.
But no one is visiting.
Thanking you
Dear Abhishek,

Eurekaforbes Reply:

Dear Abhishek,

Greetings from Eureka Forbes.

We regret the inconvenience caused to you and assure to resolve it at the earliest. We are taking your complaint CM[protected] ahead with our service team for speedy resolution.

Your reference follow-up number is Task No[protected].

As early as possible our technician will visit.

We request you to check our service technician’s Id in the mobile app of Eureka Forbes, so to ensure no unauthorized agencies are attending your complaint and using any-non genuine parts.