[Resolved]  Eureka Forbes — Security System Not Installed

Address:Jaipur, Rajasthan

I had placed the order 2 years back & payment was also maid by me & till date the full security system has not been installed at my site. I had contacted many times to Mr Shyam having its mobile no.[protected], to Mr Anish having its mobile no.[protected], to Regional Head having its mobile no.[protected] . In my absence my family lives alone & if any mishap is there, Eureka Forbes will be solely liable for the same which may please be noted as the Eureka Forbes is failed to complete the security system of my house. I also reliazing that I had wrongly made the payment to Eureka Forbes & eureka forbes is totally failure on completing the job of installation of Security System and also not taking any action on the sales representatives like Shyam. If the company is not in position to install and complete the security system then the company should close its service & windup & should return the advance amounts to its customers. K.K.Gupta [protected] House No 519, Sector No1, Vidhyadhar Nagar Jaipur 302039
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear kkgupta123gupta, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
The security system has till date not completed. it seems that the company is delebrately involved in not providing the services & not providing the equipments & taking back the equipments illegally without the consent of the owner for which he has paid 2 years back

k.k.gupta
[protected]

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