Eureka Forbes — Service centre fraud doing

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My Filter Enhance UV is in contract which I renewed by paying Rs.4000 but when the service engg came after contract for 1st time he said that only two filters need to be changed out of the four coz rest are good & we said Ok to that now its been 7 months when we changed the filter now my service request was to change all filters but a guy at service center in Kondhwa, Pune named Nitin Enterprises talks so rudely that 2 filters can never be changed he claims 7 months ago all 4 filters were changed. When the servicing & changing of filter is done right in front of my eyes this service center stays stubborn & says filter can't be changed now. My Complaint No now is 87660580. So the conclusion remains that the service engg or the service center do a contract take money from customer & instead of 4 change 2 filters & sell other 2 filters to other customers. Customer care does nothing but says talk to Nitin Enterprises. Pissed of at treating customers like this. If this issue isnt resolved I better I buy a new filter or I will never get service.
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Hi ash03,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi ash03,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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