[Resolved] Eureka Forbes — service complaint no. [protected]

Radha Ramabhadran

from Bengaluru, Karnataka

Address:

560005

Complaint registered on 13th july 2017, no response till 17th. I have called back on 17th, 18th, 19th.. Only hollow promises. When and if a technician comes, how are you going to show your regret? Will the visit charge be waived? When the service industry world wide shows that they care by first compensating the customer for the trauma endured and then taking to task the people responsible, why are you still covering your backs and askng me to pay a visit charge when i have requested for an annual service contract? Shame!

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Aug 21, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jul 15, 2017

lv.saibabu's response ro system water purifier - motor not working

Verified Support

Jul 20, 2017

Eureka Forbes Customer Care's response Dear Radha,

Kindly share your registered contact number/customer ID here, and I'll have my team connect with you soon to address your concern.

Regards,
Piyush

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lv.saibabu

from Nellore, Andhra Pradesh

Amc - customer code [protected]
l.V.Sai babu, plot 107, magunta lay out, nellore 524 003. Ap

amc from 26.11.2016 to 25.11.2018

ro system water purifier - motor not working

cell no.[protected]

Eureka Forbes Customer Care's response, Jul 22, 2017

Verified Support

Dear Customer,

I have asked my team from Nellore to connect with you and resolve the issue you're facing. be assured, they'll do the needful at the earliest.

Regards,
Anita

Eureka Forbes Customer Care's response, Jul 25, 2017

Verified Support

Dear Customer,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Anita