[Resolved] Eureka Forbes — Service contract for Water Filter Model ST-2000, contract receipt 25936557 | |||
Eureka Forbes Ltd, customer service division had signed a service contract, for the period[protected] to[protected], for servicing water filter installed at my residence. I would like to submit that not even once did your engineer turn up during the entire period to service the filter. I did receive SMS once but no one came for servicing. Now that the AMC is due, I've again recd SMS for renewal. This is highly objectionable. It appears that the company is not servicing and is only collecting money from the customers. This was not expected from a company like Eureka which holds a high reputation. My customer code is [protected]. Pls resolve the query ASAP Mrs Kanwal Singh House No 1510, 1st Floor, Sector 18-D, Chandigarh - 160018 [protected] Was this information helpful? | |||
Aug 13, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 03, 2017 Eureka Forbes Customer Care's response Dear Kanwal, My team at Chandigarh will contact you at the earliest to attend your issue. Request your cooperation meanwhile. Regards, Shiraz | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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