Eureka Forbes — service do not provide after many reminder calls
M
Meenakkshi kain
from Mumbai, Maharashtra
I would like to inform you, you & your team only interested into sale your product instead provide services.
after many calls, reminders your executive Ramesh Jaiswar has no time to provide demo for vaccum cleaner yet. he is making excuses only to not to provide services to his customers.
he has commited me many times to reach my place for demo service but did not reached yet.
I purchased 2 products from him on 12th Dec 2014 without any demo with trust his words to provide demo service when i require. I am chasing him past complete week's of time but he has no time to give service to his customers. he is busy into new product sales.
I have called him to purchase more 2-3 products, but definetly yes I will never buy any product with same guy.
If you people can provide services to your custome.rs than only sale your product else shut down your shop.
your prompt reply would be appreciated.
Thnx
Meenakkshi kain
Mobile- [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
Dear Meenakkshi kain, we are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards, Eureka Forbes Team
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Eureka Forbes Team