[Resolved]  Eureka Forbes — Service for AMC customer

Address:492001

I am having water purifier and has taken AMC on 18/12/2016 with contract receipt no 27367631, My machine is not working and logged the complain to service center on saturday through mobile number [protected] which is your service center and got a call from contact no [protected] he visiting when there was electricity failure and told that he will visit again till now there is n visit and they have not provided the complain number also, today I have logged a call through toll free number with complain number [protected] at 9.30 a m till now there is no response, what a pathetic service I am getting and it is harassment to the customer who has paid the AMC upfront. This is the way the company works or company is winding up his products so that they are providing such a pathatic service t the customers.
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Eureka Forbes Customer Care's response
Dear Amandeep,

I have escalated your concern to my team at Raipur and they will connect with you to service your product.

Regards,
Anita
Verified Support
May 12, 2017
Eureka Forbes Customer Care's response
Dear Amandeep,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information