[Resolved] Eureka Forbes — Service for water purifier not done on time. | |||||
This is to inform you about a Big Cheating Company Eureka Forbes. They sell Water Purifiers however, if you are considering buying a Water Purifier Please consider Service of Water Purifier as an important aspect and don't fall into the trap of Eureka forbes. These guys 1. Have not serviced my water purifies for last 6 months 2. Give Wrong Complaint Numbers so we cannot escalate 3. The escalation is only few characters so that we cannot explain anything in details and after that it says the complaint number provided is not Valid so can never escalate. 4. You have to always call the technician, who are no good. they do not clean the filter properly, and end up damaging the purifier. Eureka Forbes is Waste of a Company. Use Indian Brands that way atleast the money we pay stays with some people of india rather than sponsoring external terrorists that Eureka Forbes is doing. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Vicky,
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Again i was provided with the invalid complaint number. So again i cannot escalate
surely it is terrorizing, any time they can make your immune system go down by contaminating the filters.
the person coming home for service does the service however there is no guarantee, what has been done and not even the water is tested for no contaminants.
The Purifier becomes the contaminant and may also stop functioning. which in my case has stopped functioning after giving out dirty water for some time.
Yes they call it Dr Acquguard and we all know how much we respect Doctors (they are different form of money collectors)
Eureka Forbes = Big Family risk