[Resolved]  Eureka Forbes — service is too poor and cheat with me

Address:North 24 Parganas, West Bengal

Dear sir, I Sri Tamal Sadhukhan Was purchased an ELEGANT RO WATER PURIFIER OF EUREKA FORBES FROM UNIT CANTEEN, THE PARK ISHAPORE (CSD CANTEEN)ON DATED 11/05/2014 AND CANTEEN BILL NUMBER IS 005702.AFTER PURCHASE THE SALES BOY OF EUREKA FORBES INTIMATED ME TO PURCHASE AN IRON GUARD FOR THE MACHINE SAFETY. AFTER THAT WHEN THE TIME OF MACHINE INSTALLATION THE REPRESENTATIVE SAID AS THE Distance between FILTER AND RESERVER BELLW THAN 15 FEET THEN EITHER THE DISTANCE WILL BE EXTENDED OTHERWISE ONE EXTRA BUSTER PUMP MUST BE PURCHASED.BUT I WAS DISAGREED WITH THE PROPOSAL.AFTER THAT I WILL CONTACT WITH CUSTOMER CARE NUMBER 39883333 AND THEY ALSO TOLD SAME THING AND SO DATED 06/06/2014 (ICR NUMBER[protected] I FORCE TO BOUGHT THE BUSTER PUMP AND IRON PUMP. BUT AFTER THAT THE FLAVOUR OF WATER BE BITTER TASTE I WILL CONTACT YOUR HELPLINE NUMBER [protected] ON DATED 27/10/2014 AT 12.15 P.M. AND MR. PRADIP OF YOUR AGENT (PH-[protected])CAME TO MY HOME ON 31/10/2014 AND CHECK THE TDS LEVEL WHICH WILL BE 4. AND HE WILL TALK TO YOUR OFFICER AND SAID I HAVE HIGH TDS RO PURIFIER AND WHICH SHOULD BE LOW TDS RO PURIFIER AND WHICH COST MUST BE PAID BY ME. AND AS TOTAL PACKAGE WAS BOUGHT BY ME WITH YOUR CONCERN AND NOW THIS IS IMPOSSIBLE TO TAKE ANOTHER, AND SO IREQUEST KINDLY PROVIDES THE M/C WITH FREE OF COST. FROM TAMAL SADHUKHAN OGG ROAD P.O. –SHYAMNAGAR 24 PARAGANAS NORTH PIN-743127 PH-[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear monalishaghosh12, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information