[Resolved]  Eureka Forbes — Service is very painful for customer's and they don't care customer's money and time

Address:

New Delhi, Delhi

I have purchased one Aquagard Elegent RO+UV (S/N-[protected]) from Ranjeet Electrical&Electronics Uttam Nagar New Delhi 110059. During the installation engineer did not check Pre and post check of my MCD water although i requested them but he refused our suggestion. Therefore after filtration of water TDS value remain 5 that is not good for health. TDS value should be 50-70 for better heath as per health recommendations however water test was also effected like distil water. No wrath for me with good health which is suggest Agaurdgard. I raised my concern many times to company’s Engineer and Area Manager(Akhilesh M-[protected]) as well Dealer although dealer agreed to change my product but Area manager is dined my request but why I don’t know and he is suggest to change your memoran I don’t have idea on it and he/she don’t comment to TDS value above the 25 after filtration water. So many request sent to Dealer( Ranjeet Electronics) after that he changed my product now I got Aquagard Enached which is related to UV, UF and told me raise a SR to company for installation same I did but till the date no one attend my SR and product installation still pending. It’s long pending issue since 11th July. Aquagard service is too bad and do not care customer’s money and health. Aquagard customer service very cheap and very painful for all customer’s and no one take any ownership from aquagard. Follow up Call Number was provided by Aquagard call center:[protected]