[Resolved] Eureka Forbes — Service not providing in amc period | |||
I had done an amc with eureka forbes for my aqua guard on dated[protected] to[protected].After 5months i found my aqua guard not working. For which i had called the customer service center many times but every time they created docket no. But there were no one come to site.Upto now already 5months gone from equipment malfunction & also after 1month my amc will over.It's too irritating. Also i am giving the docket no. For your reference docket no.1:[protected] Docket no.2:[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I have got my contract renewed on 15.04.2016 for two years which is valid up to 07.04.2018. while renewing the contact I gave a cheque of Rs. 3828/ to Mr. Raman, the representative of the service provider for renewal charges of AMC vide contract receipt no. 26091430 dated 15.04.2016
. As the water supply in our society comes in the afternoon or in the evening, therefore he told me to come for replacement of the candle and carbon on the very next day i. e. on Saturday on 16.04.2016 at 1.00 pm. I am sorry to report that till date he has not responded the service as well mobile phone of him provided in the contract sheet. I had made nos. of calls on the following nos.
[protected] and[protected] but no response. Earlier also, I have a complaints of your very poor service.
In view of the above, I have to constraint to stop the payment of the cheque for renewal.
Name --J S Guleria
Moble No. [protected]
Address 32-A Anubhav Apartment, sector-13
Rohini Delhi-110085
. As the water supply in our society comes in the afternoon or in the evening, therefore he told me to come for replacement of the candle and carbon on the very next day i. e. on Saturday on 16.04.2016 at 1.00 pm. I am sorry to report that till date he has not responded the service as well mobile phone of him provided in the contract sheet. I had made nos. of calls on the following nos.
[protected] and[protected] but no response. Earlier also, I have a complaints of your very poor service.
In view of the above, I have to constraint to stop the payment of the cheque for renewal.
Name --J S Guleria
Moble No. [protected]
Address 32-A Anubhav Apartment, sector-13
Rohini Delhi-110085
Hi Jyotiranjan,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team