[Resolved]  Eureka Forbes — Service Request No. 80192036

Address:Hyderabad, Andhra Pradesh

I purchased Eureka Forbes AquaSure RO+UV on 18th Jan 2015. On 6th Feb I realised that the water faucet is leaking. I raised a complain on 7th Feb 2015 - Request No. 80192036. Its 9 days today and no one has bothered to attend to the request. I have atleast called the Customer Service Centre 12 times and the agent is incapable of handling the request. Also, they do not escalate the call to the manager and say Manager is not available. I am seriously disappointed with AquaGaurd and now I am thinking I should have gone for Kent for Hindustan Lever purifiers. Can any of the deaf ears in Eureka Forbes pay attention to this issue asap. Thanks Ramkrishnan [protected] Flat 402, Arun Enclave Bhagyalakshmi Colony, Shaikpet Hyderabad 500089
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Aug 6, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear rramkris

We are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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