[Resolved]  Eureka Forbes — service request | power adapter not working

Address:

Bangalore, Karnataka, 560067

I am under amc service guarantee, paid up the money upfront. Service engineer comes after 2 days claims my power adpater is problem, he took the old adpater and fled not to return. Now he is not picking up the phone for last 15 days. I have been calling the customer care / escalation engineer for the past days. They start with typical quesiton "sir is your problem resolved".. # don't they know if the problem is resolved will not thier service agent update.

Moreover daily basis they give false commitment issue will be resolved in 24 hours.. And it is been 24 days now.. No response.

If this is the situation in metro think of other places.