[Resolved]  Eureka Forbes — Service request raised on 24feb17 still not attended

Address:560100

I am fed up with this company. False commitment, not reliable, service person doesn't attend calls, and do not stick to their commitment. I have raised a reinstallation on 24 Feb 2017 and still waiting. None of the service person taking tue, call even their manager Kavita also of the category. I will spread this to social media and let them know the seriousness of after sales.
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Apr 6, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Eureka Forbes Customer Care's response
Dear Customer,

This is not the kind of experience I want my customers to have. Please help me with your registered contact number /customer ID and I'll have my team to look into it.

Regards,
Anita
Verified Support
Mar 02, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Verified Support
Mar 04, 2017
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
Complaint comments 

Comments

Wait for a month and approach the consumer court, I will walk you through the process.
Trust me when I say they are shameless ####. The social media will not affect them.

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