[Resolved] Eureka Forbes — Service Request repeatedly ignored

Tirtha Chanda

from Kolkata, West Bengal

Address:

Howrah, West Bengal

I have a Eureka Forbes XForce Vacuum Cleaner, which has stopped functioning. I have made several calls requesting service, all of which have been ignored. Also, Eureka Forbes never showed up at my house to give me a demo of the product, which they had promised they would. Now they are ignoring my service requests as well. Kindly resolve this matter. My address: 95 Samabaya Pally, Bally, Howrah 711205 My phone: [protected]

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Aug 7, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Tirtha Chanda, we are sorry to hear about your experience and regret the inconvenience caused to you.

We request you and give us another chance to serve you with the best we have.

We have made a note of your contact details, our executive will fix an appointment at your convenience and resolve the issue on priority.

We will help you with a detailed demo and service your XForceVacuum Cleaner at the earliest.

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues.

Regards,

Eureka Forbes Team