Eureka Forbes — Service/Repair Request - [protected] - No response

I had raised below service request with Eureka Forbes but they are not fixing the issue even after multiple followups

Hi,

During the last scheduled aquaguard service your service agent had identified that the back panel is broken and therefore I was advised to raise a repair/replacement request with you and I did the same last month on 24th Aug (Screenshot attached for the same).

I have been chasing your team since then. I have called almost 4 times and every time I hear that your team would contact me within 24 hrs of time, but even after one month I haven't got any call back nor any resolution.

This gives me a breakpoint of my patience and I am now really unhappy with the service provided so far. I am looking for your help in getting this expedited as this can lead to severe damage to the product if not repaired quickly.

Name of Customer : Gita Banerjee
Registered mobile Number: [protected]
Product : Aquaguard Amaze

Thanks
Nilabhra Banerjee