[Resolved]  Eureka Forbes — Servie Request[protected]/ Pathetic & Terrible Service

Address:

Bangalore, Karnataka

I ordered a Aquaguard Enhance Green RO water purifier on 19th October and paid the cash to your sales representative Devaraj - [protected]. The product was delivered on 21st October and i raised a service request for installation the same day - 90581925. The product is not yet installed even after repetative calls to customer care and the sales representative. Called and escalated my request on Oct 24th, 27th, 29th, 30th, 31st. The worst part is nobody called to atleast book an appointment for installation or for apologizing. Not even one call. Tried calling the sales representative from my mobile and the alternate number i have provided more than 50 times and no response. He has stored the number and not picking the call. I am completely unsatisfied with the service provided and worried about the future service i will get if it takes more than 11 days just for installation. I need complete refund and you can take the product back. I will try to write in all forums about the pathetic and terrible service eureka forbes provides and do my bit to make people aware of this nonsense.