[Resolved]  Eureka Forbes — still the issue is not resolved

Address:380015

How can you guys even ask for a feedback when no one visited for servicing?

I swear this is the last product i am buying of eureka forbes. And i am dropping an email to your manager or complaint board/fraud cases of india.

Same thing happened with me. After a man visited for servicing, suddenly our water purifier started getting leaked and water taste changed completely. And then after a man without complaint came and started selling their pathetic contract of 7000rs for 2 years and said that the machine will completely get replaced. Even started telling the problems without even touching the aquaguard.. Wow!

Even i called up my private servicing agency who told me the actual problem with is very minor but you guys don't want to do it right because of your # contract.

This is worth listening, how can a man suddenly comes and say it's a 500 tds water when a person before him said its only 30 tds water.

If even your manager didn't take any action, i will sue you and the things you are doing at even higher level.
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Nov 8, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Eureka Forbes Customer Care's response
Dear Nancy,

I completely understand your concern. Please share your registered contact number or customer ID. Assuring you that my team will get in touch with you to address the same.

Regards,
Piyush
Verified Support
Oct 01, 2018
Eureka Forbes Customer Care's response
Dear Nancy,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Piyush
Verified Support
Oct 04, 2018
Eureka Forbes Customer Care's response
Dear Nancy,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Piyush
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