[Resolved] Eureka Forbes — Substandard products, illiterate sales people and pathetic service | |||
We Purchased Eureka Forbes Reviva Water Purifier in Nov 13. This model was suggested by their sales person after doing proper water testing. In April 14 the machine stopped functioning and we make complaint on their help line on 8th Apr 14. The service engineer visited and said that the cylinder is damaged and the same has to be replaced @ of Rs. 2300/- while the machine is still under warranty. After that no followups we made form their service center and also the Ombudsman team as well. Have contacted all senior persons but all in vain. I want to return the product with request for full refund. Its our mistake that we didnt do any market survey of the product or else we would have known about the disadvantages of the product. The sales people recommends expensive product for the sake of increasing their sales without providing any quality services Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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