[Resolved] Eureka Forbes — Superb ro+uv+uf+tds water purifier

Sanilsanil Sanil

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500084

I had registered a complaint for my ro+uv+uf+tds water filter which is just 5 months old. Now the water does not come out. Its been 5 days since i registered the complaint and no one has called me. I have made almost 20 calls to the customer service of eureka forbes and every time they only say sorry for the inconvenience and that the technician will visit today which never happens.
My complaint reference number is [protected] and the complaint is registered on 5th june, 2017.

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Jul 12, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2017

Eureka Forbes Customer Care's response Dear Sanil,

Someone from my team at Hyderabad will surely get in touch with you at the earliest to fix the issue in your product. Request your cooperation.

Regards,
Anita

Verified Support

Jul 28, 2017

Eureka Forbes Customer Care's response Dear Sanil,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Anita