[Resolved] Eureka Forbes — Supplied faulty / non standard product

[Resolved] Eureka Forbes — Supplied faulty / non standard product

D ddkatkar

Dear Sir, I DD Katkar Address: B906, Sea Queen Excellency, Sector 44A, Nerul Navi Maumbai-400706. Tel:[protected], MB: [protected]. Last month purchased water purifier for home. It was delivered to my home and cheque collected later by your rep. Product is faulty and leakage. Your rep cheated me by giving fake promise that he will replace it however later he disappeared and did not turn up. I am very sad and unhappy because of false information and promise given by your rep that he do replacement. Kindly get your product back. I do not want faulty product on day one at my home. Take strict action on your rep who is not responding after my many call to him. Thanks, DD Katkar Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint.
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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear ddkatkar, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team

ddkatkar

Dear Sir,
Excellent. Necessary repair work done by your rep.
Thanks lot.
DD Katkar