[Resolved] Eureka Forbes — Supply of damage aquaguard ro/uv

casachink

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110045

I had purchased aqua-guard ro/uv on 29 mar'16 from csd taurus, mall road, delhi cantt vide invoice details 168003/29apr'16. At the time of installation, we were informed by aqua-guard engineer that one part is damaged & needs to be changed. Now, we are follow up with ngineer & customer care center, finally lodged a complaint vide no. [protected] but nothing has worked. Now, it's almost 7 days, neither engineer had came nor replacement had been done. You are requested to kindly replace aqua-guard ro/uv as the same has not yet installed.

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May 20, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Eureka Forbes Customer Care's response Dear Sachin,

I've forwarded your concern to my team at Delhi. They will connect with you at the earliest for further assistance.

Regards,
Anita

Verified Support

Apr 16, 2017

Eureka Forbes Customer Care's response Dear Sachin,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita