[Resolved] Eureka Forbes — Tax Invoice not delivered on purchase of EFL Vacuum cleaner

surajit987

Address:

Kolkata, West Bengal

The vacuum cleaner bought through direct sales service of EFL. Even after 2 mths of purchase of X Force Vacuum cleaner done on 25/3/14 and on repeated request to Sales Representative, Mr. Santanu Das (code 49113) the invoice not delivered. This hampers the waranty of the product inspite of the fact that assurance given by Mr.Das that the product has lifetime free service.Ony Order Money receipt bearing no.961 delivered on payment. Surajit Mullick Cell:[protected]

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Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear surajit987, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team