Eureka Forbes — The company has not provided the installation service yet

Dear sir/ Madam,
I am Kritika Sunam, Daughter of Ganesh Sunam, Yesterday i.e 16.10.23. We had our Aquaguard Marvel NXT delivered from the amazon having order id of #[protected], But since yesterday the customer executive is saying that they will send the installation technician but still there is no one who have attended our house. We don't have water in our house for almost 1 month and from 1 month we are drinking from Can Water Bottles, I have shared my story to the customer executive also then also they don't understand. Kindly do the needful action. very bad service.
Registered Email id with Eureka Forbes is [protected]@hotmail.com