[Resolved]  Eureka Forbes — these people not worth maintaining a company

Address:Bangalore, Karnataka

I am keep on calling the customer care no-[protected] from friday that is 4-4-14 about asking for aqua sure extra refill filter cartridge one top and another middle filter and a tap they taken my complaint and my no-[protected] and they not sent any sms about my request and they told within 24 hrs company rep will call me and am waited till that time and i again called on saturday that is 5-4-14 and they told within 7 pm their rep will call me and nobody called and that no i gave on top is not toll free is costing me about Rs-10 every time i call because everybody will be busy by the time i get connected it will be like 10mins min and what these people running the company or bull i want to know if they are not able to provide service why the hell these people selling their product and i think this is a third grade company because these people selling product and not providing the spares because to purchase new one to make profit and they wont give spares to local dealers also then what these people doing out there
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear panju, we regret the inconvenience caused to you and would resolve this issue on priority.

We have made a note of your contact details. Our executive will contact you and help you with adequate information about the refill filter cartridge.

We deeply value your relationship with Eureka Forbes and wish to serve you with the best we have.

You can also write to us at [protected]@eurekaforbes.com.

Regards,

Eureka Forbes Team

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