Eureka Forbes — Total SMP+ | |||
8 years back I bought at Total Smp + Aqua guard, every year regularly I am changing filter + taking AMC Services from Eureka forbes and till before 2 months back it was working perfectly. In June 6th I have changed the filter same from Eureka Forbes but didn't take AMC due to some personal Problem. Technician change the filter but after changing Filter facing lot of problem with filter (As he said if we do not take AMC we will face problem). It started water over flowing from machine and damged internal part of the machine, the machine stoped working. I keep registering complain by Eureka Forbes, 18th July two technician came and for time being made it to start working, again next day it started same problem and technician said some micro chip is damged which has to change and left without solving it. I keep registering complain from that, my escalate complain number is[protected], but not getting any response from Eureka Forbes service center(no one came to my door) and today (5th Aug 2016)Technician came and said that it has fully damaged and I have to change complete system.Ridiculous because of their ignorance and lack of technician knowlwdge I lost my machine. Was this information helpful? | |||
Eureka Forbes customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Aarti,
We have received feedback from our service team that your issue has been resolved.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Regards,
Eureka Forbes Team
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team