[Resolved]  Eureka Forbes — trendy steel

Address:

Coimbatore, Tamil Nadu, 641022

The product is good. We like it. But here is my experience with finding spare parts. The dust collecting bag zip got worn out and so i wanted to get a new bag. I tried contacting all dealers like ideal stores, bharat electronics and appliances but i was asked to call the toll free number mentioned in the product box. When i dialed the toll free number, no one responded even after several trials. After several days of trying i finally did get the address to the service store which is located at ganapathy, coimbatore. It took me a while to find that location as it was a residential area. I was told that is the only place where i could get spares for eureka forbes. My question is, why does a big company like eureka forbes has a poor network of spare parts available centers? This gives me a concern to change my mind next time i need to buy something related to eureka.

Regards
Jayanth