[Resolved] Eureka Forbes — trendy steel - dust bag change, need a service charge of rs 500.

Anto Prabhu

from Bengaluru, Karnataka

Address:

560049

Dust bag was damaged and i am ready to buy the dust bag. For that eurekha forbes says need to raise a service request for rs500 and additional charges for dust bag. Customer care does not even know about the cost of the dust bag. Wondering why just getting dust bag i need to pay service charge of rs500. Seems this is really a theft happening in the morning.

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Nov 14, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Eureka Forbes Customer Care's response Dear Anto,

Kindly share your registered contact number/customer ID here. It will help me assist you accordingly.

Regards,
Priya

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Anto,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya