[Resolved] Eureka Forbes — Unauthorized service delivery | |||||
Customer name: Ravindra Customer code: [protected] I have purchased an Annual maintenance contract with Eureka forbes, on[protected], i had a technician named ALOK at my door step check for the due service but i had not got any intimation about it through message(security and safety issue of parents) after service he charged 200rs for white pipe 1/4'' for 2 meters, which is hardly 185rs for 5 meteres and he did not give me any bill. (CHEATING customers) when asked about price list he said to ask in office, due to busy schedule i signed the pink card of AMC but Later i enquired in office where i got to know that they have not sent any person for AMC service, they said ex employees are visiting the customers by getting the pink card printed. This brings us how can such a big agency like this has so much loop holes? Where is the security of customers, if any thing happens to parents? Cant eureka forbes be so negligent even after they knowing who the culprits are? Kindly request for a strict action, before someones life gets in danger. Thank you Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 16, 2017 Eureka Forbes Customer Care's response Dear Ravindra, I am disappointed to hear about your experience. My team at Mysore will get in touch with you soon to address your concern. Regards, Priya Verified Support Feb 21, 2017 Eureka Forbes Customer Care's response Dear Ravindra, I have received feedback from my team that your issue has been resolved. Do get back to me for any further assistance. Have a great day ahead! Regards, Priya | |||||
Add a Comment | |||||
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment