[Resolved] Eureka Forbes — under sink ro | |||||
I have made several complaints even since i bought ro from eurekaforbes. It has been leaking and stops working every 2-3 weeks. Every complaint was escalated to noida head etc. Each of these guys assured me for correcting the fault. Obviously it was a blatant lie every time, and same issue keep on reoccurring every few weeks. Recently i registered a complaint ([protected]) on march 25. Till april 10 no one called or one attended, despite several reminders in the system. Obviously each of noida head etc were spoken to several times during this open complaint. Suddenly miracle happened on april 10, and complaint was closed in the system without anyone attending it or calling me. My ro still leaks. I'm not sure is this miracle of closing complaint is magic of one of noida head etc or that of eureka forbes. I'll be calling a local mechanic to fix my leaking ro after several weeks of wait and hundreds of false promises. I'm looking for replacement or money back. Was this information helpful? | |||||
May 26, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Eureka Forbes Customer Care's response Dear Vicky, I understand your disappointment. Your details have bee sent to my team in Noida & they'll get in touch with you as soon as possible to fix the issue in your product. Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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