[Resolved] Eureka Forbes — unethical and don't care attitude of the technician | |
The infinity apparatus is registered under the name of dr. Bijoy dev from kolkata. On 2nd august i have noticed that the red button is not working to get water. I launched a complain at that moment. They have assured me for sending technician. But the technician ganesh naskar left the machine without any repairment and told me that the required parts is unavailable. I discharged my mother from hospital on the 1st august, 2017 and i requested repeatedly official of toll-free no. As well as technician but everyone was mum. Being water is basic need to everybody, you must look after the service of the technician also. Ganesh naskar is inefficient and ill-behaved person. As i have experiences with his working skill. He knows nothing, i don't know you are loosing your reputation due to this type of technician. Next technician pranab halder visited on 7th august and told me that the said problem is not right. It lies in different parts. I have to buy water in those days instead i have amc facilities for 3 years. Was this information helpful? | |
Sep 26, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Eureka Forbes Customer Care's response Dear Customer, Request you to share your registered contact number/customer ID here. I'll have my team connect with you soon to fix the issue in your product. Regards, Priya Verified Support Aug 23, 2017 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Priya | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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