[Resolved] Eureka Forbes — Unethical company eureka forbes | |||||
Complaint no. [protected] We are not satisfied with service which has offered by service technician mr. Umakant deshmukh dt.09/06/2017. Machin leakage from right side. This is 3 time we are facing ignorance of customer service. Last time at the time of service call technician committed to change small one in side tube in the machin & he never turn up till date. Before that service call technician directly joint in put pipe to tank we had to make him correct on the spot. Why should i have to inform each and every service call. This is the burning example o[censored]nethical practice of eureka forbes. I think you are habitual of such type of activity. Jai hind! Last service complaint dt.18 sept.2016 Dear sir, This is to inform you that you are cheating & playing with customer’s health under eureka forbes annual maintenance service contract. Today eureka forbes person came for routine servicing of my water purifier enhanced model without any information. Before doing maintenance servicing machine was working fine. Fortunately while maintenance service started, i was assistng service man because he was alone, at the end i noticed that he was reconnecting machine without micro filter then i asked the reason. He was telling it is choked so water will not pass in storage. I insisted him to assemble machine properly else take this machine to your service centre and repair it. At last he managed, i shocked. Even i doubt how it is done. Now, am i & my family safe? If i would not be there what will happen to me, can you just imagine. Typhoid Gastro Cholera Diarrhea Dysentery Hepatitis a Fluorosis Arsenicosis Malaria I am not satisfied with service and such type of dangerous contract. If machine was proper before servicing and after servicing micro filter got chocked it is magic. I think this is your good idea to earn money in business. (Advanced collection of money in the name of annual maintenance.) 1- new sales of new machine 2- new sales of parts like micro filter cartridge. 3- new cartridge sales If you are not responding with appropriate action i will communicate your fantastic ideas on twitter and facebook. I am attaching service card for your reference. Because your person has not given me any receipts of service. Was this information helpful? | |||||
Jul 19, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jun 11, 2017 Eureka Forbes Customer Care's response Dear Talash, I have escalated your concern to the relevant team. Be assured they'll surely look into it. Request your cooperation meanwhile. Regards, Priya Verified Support Jun 16, 2017 Eureka Forbes Customer Care's response Dear Talash, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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