[Resolved]  Eureka Forbes — unfair trade practice

I purchase acqaguard enhance water purifier on 20/03/2019 form maru furniture, hingoli (Maharashtra) 431513. At the time of purchase of above product seller inform me that every year only rs. 2000 to 2500 expense are necessary for maintenance. Same thing inform me by technician mr. Garud who came for installation the product. On 11/09/2019 the light indicator of purifier changed green in to white, regarding the same i called on the mobile of technician mr. Garud who came for installation. He came and after seen the purifier call someone's on mobile and says the status, the person on mobile call says me expenses rs.4500 to 5000 are required for the maintenance of purifier. Regarding the same i was filed complaint on customer care desk by complaint no.[protected], regarding this complaint someone call me on my mobile and say above said expenses are necessary, without check the purifier.
This thing is very shockley to me a famous company like acqaguard is cheating like this with customers. At time of purchase of products shows expenses rs.2000 to 2500 yearly and in actually they are rs.4500 to 5000 for six months. Regarding the same i again called customer care but no one noticed my complaint till today.
Then company like acqaguard why given false information about the expenses of of maintenance about the water purifier, or they only shows less expenses for sell of their products to customers. Is it cheating or unfair trade practice with customer or not from a branded company like acqaguard.
From - adv. Abhijay chavan, hingoli (Maharashtra) 431513