[Resolved] Eureka Forbes — unprofessional and bad behavior of technician | |||
I am prahlad narayan from madhubani bihar. I booked a service for my aquaguard geneus. The technician change the filter and membrane but did not able to start machine after two days of struggling then they said motherboard is faulty. They charge me 5000 and took the motherboard and said they will come after 20 days when motherboard is repaired but yet after 2 months they did not come when ever i call them they made only excuses and talk very roughly and demand 10000 rs for new motherboard. This is the worst service form eureka forbes and we are not going to buy any product from eureka forbes in future. The technician come form darbhanga (Ruhi enterprises). Was this information helpful? | |||
Jul 5, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 31, 2018 Eureka Forbes Customer Care's response Dear Prahlad, I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to look into the same. Regards, Anita | |||
1 Comment | |||
Comments
61%
Complaints
7767
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
I will require your registered contact number or customer ID to assist you further. Please share the same here and I'll have my team connect with you to check the issue in your product.
Regards,
Anita