[Resolved]  Eureka Forbes — unprofessional and bad behavior of technician

Address:Madhubani, Bihar, 847211

I am prahlad narayan from madhubani bihar. I booked a service for my aquaguard geneus. The technician change the filter and membrane but did not able to start machine after two days of struggling then they said motherboard is faulty. They charge me 5000 and took the motherboard and said they will come after 20 days when motherboard is repaired but yet after 2 months they did not come when ever i call them they made only excuses and talk very roughly and demand 10000 rs for new motherboard. This is the worst service form eureka forbes and we are not going to buy any product from eureka forbes in future. The technician come form darbhanga (Ruhi enterprises).
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Jul 5, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Eureka Forbes Customer Care's response
Dear Prahlad,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to look into the same.

Regards,
Anita
Complaint comments 

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Plz save our health bkz Ur water filter system not working properly
Eureka Forbes Customer Care's response, May 31, 2018
Verified Support
Dear Moris,

I will require your registered contact number or customer ID to assist you further. Please share the same here and I'll have my team connect with you to check the issue in your product.

Regards,
Anita

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