Eureka Forbes — Urgent replacement of defective set or refund money

Address:

Chandigarh, Punjab, 160047

My address is House No. 320 B, Sector 51/A, Chandigarh - 160047. A water purifier Model Magma UV was bought in the name of Indrani Bagchi Mobile No. [protected] which has been changed to [protected]. The set was bought on 9th July and since then within 4 months, it had stopped working 4 times. We want to get the defective set changed. I have lodged a complain about 5 minutes before. We are facing serious problems due the your water purifier. It is a case Unethical Business Practice as the buyer is kept in dark about the inherent problems of the model. Please replace the set urgently with a different model within 30 days or refund the money. If the issue is settled within 30 day i.e. by 30th Nov 2015, we will be forced to knock the door of Consumer Court.