[Resolved]  Eureka Forbes — Vacuum cleaner

Address:Kolhapur, Maharashtra, 0231

Hi,
I am Milind Suryavashi from Kolhapur
I had purchased Vacuum Cleaner on 31st of January, I Have received Machine, but bill paid Receipt or Bill invoice is not provided to me.
I had problem with machine, when I called to customer care Number,
they asked me about invoice & Bill details.

Concern Person Mr. Mohan Patil ( Divisional Head) From Kolhapur are not ready to give that details as on 17th of Feb, When ever I call him He says he is out of office, Accountant is not available & so & such .

Please suggest what to do
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Mar 25, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
Eureka Forbes Customer Care's response
Dear MilindSuryavanshi,

Please share your customer ID and registered contact no. I shall have my team look into this and help you out at the earliest.

Regards,
Priya
Verified Support
Feb 20, 2017
Eureka Forbes Customer Care's response
Dear MilindSuryavanshi,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Feb 22, 2017
Eureka Forbes Customer Care's response
Dear MilindSuryavanshi,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
Complaint comments 

Comments

I purchased euroclean by requesting of one executive. After paying the such amount i received the itom. but the said executive Not taking responsibility to explain about how to use this this very bad. We are mentally suffering this your staff attitudes
Eureka Forbes Customer Care's response, Feb 21, 2017
Verified Support
Dear Ranga,

This shouldn't have happened. Please share your registered contact no./customer ID and my team shall get in touch with you soon.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 23, 2017
Verified Support
Dear Ranga,

I am still awaiting your details. Kindly share the same as it will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 1, 2017
Verified Support
Dear Ranga,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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