[Resolved] Eureka Forbes — Vacuum Cleaner defect

Ramanan Raj

Address:

Chennai, Tamil Nadu, 600029

Hi Eureka Forbes.

I have bought new vacuum cleaner I clean model 20 days back.

I found one accessorie (all surface cleaner) was damaged and request for replacement.

but till now no one attended this issue.

Also, the sales person said i[censored] pay payment in cashless mode; you will be provided compliment of 2000 worth gift watch.

I have not got that yet.

I have raised request and due to gst upgradation your customer service person not provided the complaint number.

kindly resolve this issue asap.

Regards
Ramanan
[protected]

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Sep 2, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Eureka Forbes Customer Care's response Dear Ramanan,

Kindly send in your location and I shall have the concerned team assist you with your concern at the earliest.

Regards,
Priya

Verified Support

Jul 28, 2017

Eureka Forbes Customer Care's response Dear Ramanan,

I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice day ahead!

Regards,
Priya