Eureka Forbes — Vacuum cleaner DRIFT CORD _ INVOICE_SLA[protected] CROMA DB Mall Bhopal 17/10/2021

Address:

Vinay Choudhary 114 augustus Kolarroad Bhopal

To
The CEO
M/s eurekaforbes India

Sub : Repairing or replacement of manufacturing defect piece of vacuum cleaner -
Reference : my registered mobile number [protected] (pl refer complaint history )

I have bought eureka forbes vacuum cleaner drift cord on 17/10/2021 from croma DB mall Bhopal also croma have sold me ongosite policy[protected]
for two years .

This piece was defective i have maid complaint on 27/08/2022 to anand services your service provider & croma bhopal but no response from their side afterwards made complaints to
eureka forbes in oct 2022 due to non availability of part this complaint was closed on dec 2022 with some jugad type of repairing
although i have requested to change the piece.

In march 2023 same problem arises again & i have made complaint which was closed without solution and since then this machine is out of order n lying in home

again i have maid complaint third time which was closed without solution

Now, finally, the fourth time I have taken the complaint number WO[protected] dated 23/06/2023 from the eureka help team again with no response and I am feeling cheated by eureka forbes.

My humble request to change this piece of machine and provide me with a solution .

This is my last hope, otherwise I will go to consumer forums on social media for sure .

Croma have also cheated me by selling me a wrong insurance policy

Regards

Vinay Choudhary
Bhopal

[protected]