[Resolved] Eureka Forbes — vacuum cleaner hose pipe supplied to me on 22/05/18 against payment of rs.750/-

Naresh Chandra Mathur

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226022

Please refer to my numerous complaints to your Helpline on this subject & written complaint on this site on 09/08/18. Despite your repeated assurances that the complaint will be settled expeditiously, there is no progress in the matter. The Hose pipe, which became unusable in July remains with me.
I had always thought Eureka Forbes to be among those companies where resolution of Service disputes is a top priority. I am deeply disappointed.
However I still hope you would resolve this matter soon.
Naresh Chandra

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Sep 22, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Eureka Forbes Customer Care's response Dear Naresh,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest to address the same.

Regards,
Anita

Aug 23, 2018

Updated by Naresh Chandra Mathur My Contact Numbers are [protected], [protected]. My complaint Nos. on your Helpline are [protected], [protected].
Capt. Naresh Chandra