[Resolved]  Eureka Forbes — Vacuum cleaner (Trendy steel)

Address:	462001
Website:	www.eurekaforbes.com

Dear sir/mam

I have recently purchased a trendy steel vacuum cleaner on 20th may 2017 from csd canteen (Bill copy attached) of your company. On the vacuum cleaner box it was clearly mention that it contains the “user manual and demo cd” (Box pictures attached). On opening the box i found both the things “user manual and demo cd” missing and i didn’t found it ethically correct. I filed the complain to your customer care on 10th may 2017 (Complaint no) for providing me “user manual and demo cd” along with a product demo so that i can start using your product. But for my surprise, your company refused to give me “user manual and demo cd” and a free demo of the product, which i found highly unprofessional and unsatisfactory from a reputed company like eureka forbs.
Now once again i am forwarding a written request for the “user manual and demo cd” along with a free product demo and hoping for an optimistic response otherwise i will have to go to the consumer court for justice in my case.