i m mr. G.N Bhat from srinagar kashmir. i want to bring in your kind notice that sometimes before i purchased a vacuum cleaner here from a distributor and a month back, some problem developed in the cleaner. accordingly i informed the service center and a delivery boy came here and took the clear along with and till date the clearer has not been returned despite my repeated requests. every day they are making promises that the item will be delivered tomorrow but nothing comes from there and when i asked them why u r defaming the reputation of the company. they asked me to go and lodge a complaint in the company. now i request you to please intervene into the matter and take action against your staff here in srinagar so that anyone else will not suffer like me henceforth and it is to mention here that i promise u that i will not repeat this mistake again to buy any item from your company anymore.
thanking you sir
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Mar 20, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Eureka Forbes Customer Care's response Dear Raj,
I've made a note of your issue. Please share your registered contact number/customer ID so that I can let you know the status of your order as soon as possible.
Regards,
Priya
Verified Support
Feb 12, 2017
Eureka Forbes Customer Care's response Dear Raj,
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Priya
Verified Support
Feb 14, 2017
Eureka Forbes Customer Care's response Dear Raj,
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance
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