[Resolved]  Eureka Forbes — Very bad service even before delivery

Address:

Chennai, Tamil Nadu

Thank God... I cancelled my order from your company... Ridiculous people right from the basic to the head...you guys have a wrong atitude of treating your customers like hell...I was promised by a rep from your vilivakkam branch that he will supply a Vaccum cleaner...he took my post dated cheques and told that he will deliver the product within 5 days...Alas it didnt happen... I called back and check and he told that he will do it in another 5 days...days rolled off...i didnt get the machine...this was a repeated story for 20 days... I told him that i am not intrested in the machine and told him to cancel the order...I dont know if it was his fate or mine...he started avoiding my calls...i called his manager...he never picked the call... I went to his office...their response was excellent...their receptionist promised a callback...i never received a call... I called her back...she told that some of their sales people are like this...Pathetic...I again called his manager... That guy got irritated and told to call him the next day as he was busy somewhere else...I called the call center...that guy spoke and told that he will escalate...One more joke...no one called me...Eureka I am sorry...you will have to remove some from your company...Whom to contact now ???? is the CEO available ????