[Resolved]  Eureka Forbes — very poor service backup.

Address:400093
Website:eureka forbes

I have ordered a water purifier from your mumbai office mr deepak mishra ph: [protected] after 10days it was installed after many follow ups with mr deepak. While booking i had confirmed the price wherin mr deepak had comited to provide me a cover and pipe for the machine. Till today i: e after 15 days i have not received the cover and pipe.
I agree eureka does not provide cover and pipe but then why did mr mishra comit and till today he is not receiving my call nor reverting. I was provide number of mr chandrajeet yadav no [protected] but he also did not help me.
With this behavior i am finding it difficult to purchase any more eureka products.
No body has ever bothered to give a call and listen to my problem. I have never expected such service from a good company like eureka.
If his message has some weightage please arrange for the same. I will never speek to any of your sales persons as all are cheaters and only concerned in their sales.

Very disappointed...
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Sep 7, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Aug 07, 2017
Updated by Abdullah Kapadia
I have ordered a water purifier from your Mumbai office Mr Deepak Mishra Ph: [protected] after 10days it was installed after many follow ups with Mr Deepak. While booking i had confirmed the price wherin Mr Deepak had comited to provide me a cover and Pipe for the machine. Till today i: e after 15 days i have not received the cover and pipe.
I agree Eureka does not provide Cover and Pipe but then why did Mr Mishra comit and till today he is not receiving my call nor reverting. I was provide number of mr Chandrajeet Yadav No [protected] but he also did not help me.
With this behavior i am finding it difficult to purchase any more Eureka Products.
No body has ever bothered to give a call and listen to my problem.I have never expected such service from a good company like Eureka .
If his message has some weightage please arrange for the same. I will never speek to any of your sales persons as all are cheaters and only concerned in their Sales.

Very disappointed...
Verified Support
Aug 07, 2017
Eureka Forbes Customer Care's response
Dear Abdullah,

I will need your registered contact number or customer ID to look into your issue. Please share the same here so that someone from my team can connect with you.

Regards,
Anita
Aug 08, 2017
Updated by Abdullah Kapadia
My Registered Land Line Number is[protected] and mobile number [protected].
Please look into...

Thanks,
Aug 08, 2017
Updated by Abdullah Kapadia
Madam,
My customer ID is [protected].

Thanks...
Aug 16, 2017
Updated by Abdullah Kapadia
Ten days my complain still not attended to?????
Aug 22, 2017
Updated by Abdullah Kapadia
15 days complain still pending??????
Complaint comments 

Comments

Madam Anita,
My registered mobile number is Land Line[protected] and mobile no [protected].
Please look into...

Thanks...

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