[Resolved]  Eureka Forbes — very poor service from eureka forbes

I am using Auqaguard from last 15 years and would like to bring to your notice that, services from last one year has deteriorated to such an extent that I am thinking to switch over to other water purifier supplier.
In short I am explaining my concern.
I am facing dust particle coming in aquaguard from more than last 2 months.Initially we thought this is because of water quality, but when it was not rectified we contacted call center and requested visit of technician.
By the way Aquaguard is under AMC.
Apparently filters were changed in March 2018. Same technician visited 5 times and was clueless about the root cause of this problem . Every time he said he corrected the problem but problem still persists. We escalated to service center and requested to send some expert .After sending field coach problem still remains same .
When discussed with Franchise(From Vadgaonsheri) he suggested me to switch over to other model of AQUAGUARD without even checking the root cause and solving the problem and he adamantly said that I have to bear the cost if filter need to be replaced, though it is under AMC.
This Auquaguard has now stopped working as during last visit technician damaged Mother board, fixed with some makeshift arrangement but this has totally stopped working.
Over past 1 year or so, I had very bad experience with franchises in Pune.
I am not able to use pure water as my Aquaguard has stopped working now and I jeopardize my family's health with impure water consumption over the past 2 months.
I would recommend don't go for Aquaguard. They are changed and not anymore offering services like before.
This is a typical case of how customer is being treated by Eureka Forbes with false commitments shown in ads.