Eureka Forbes — Video door phone

Address:Indore, Madhya Pradesh, 452008
Website:www.consumercomplaints.in

We had purchased survelliance system and door video phone of your company but since the date of purchase we are facing problems which had not been handled properply by your technicians..and in october '15 our door phone had stopped working ..after complaints the technician turned up and took both outdoor and indoor unit with him...and just declared it 'Total fail and expired..'.
Now guide us what to do if such reputed brand has such poor after sale services..
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Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Simran,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
My contact number is [protected].
Thank you for your response.
I did not get any call from your company.. please look into this matter..awaiting for your reply

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